Privacy Policy

Welcome to HomeTriangle's privacy policy ("Privacy Policy" or "Policy").

Urban AC Service ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our air conditioning services, including consultations, installations, maintenance, and repairs. By using our services, you consent to the practices outlined in this policy.

1. Information We Collect

We may collect personal information from you when you interact with us, including but not limited to:

• Contact Information: Name, phone number, email address, physical address.
• Service Information: Details related to your air conditioning system, such as model, brand, maintenance history, and service requests.
• Payment Information: Credit card details or other payment methods for transactions.
• Technical Data: IP address, browser type, device information when visiting our website or using our mobile application.
• Communication Data: Any inquiries, feedback, or support requests you send to us.

How We Use Your Information

We use the collected information for various purposes, including:

• Providing Services: To deliver, manage, and improve our AC services, such as installations, repairs, and maintenance.
• Customer Support: To respond to your inquiries, resolve issues, and offer technical support.
• Billing and Payments: To process payments and send invoices.
• Marketing and Promotions: To inform you about new products, services, or special offers (with your consent).
• Legal Compliance: To comply with applicable laws and regulations.

3. Data Sharing and Disclosure

We respect your privacy and will not share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share your data with trusted third-party service providers who help us deliver our services (e.g., payment processors, repair parts suppliers).
• Legal Requirements: If required by law, we may disclose your information to comply with legal processes or in response to lawful requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of our company, your personal information may be transferred as part of the transaction.

4. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to implement robust security practices, no data transmission or storage system is completely secure. We cannot guarantee the absolute security of your information.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You can update or correct your personal information.
• Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.
• Opt-Out: You can opt-out of receiving marketing communications at any time by following the instructions in our emails or contacting us directly.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your user experience on our website. These tools help us analyze website traffic, improve our services, and personalize content. You can adjust your browser settings to control cookie usage.

7. Children's Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect or solicit personal information from children. If you believe we have collected such information, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy regularly to stay informed about how we protect your privacy.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

[Urban Ac Service]
[+91 9962288959]
[17/6, ramana Nagar, jawahar street, perambur, Chennai, Tamil Nadu 600011]